Donation Disbursement Timelines for Nonprofits Outside the U.S.

Content

• Donation Statuses
• Credit Card/PayPal Donation Timeline
• Matching Donation Timeline
• Encourage your nonprofit to register their recipient details

Donation Statuses

You can check the status of your donation under your My Donations page, and clicking into the donation. Once you find the donation you would like to check on, one of these statuses will be displayed:

Status	Meaning
Scheduled	Your donation has been received by Bright Funds, and is scheduled to be sent out in our next monthly disbursement cycle
Disbursed	Your donation was disbursed to the nonprofit
Held	There was a hitch with the disbursement of your donation, and our team is working on it. You can contact our team at [e-mail] for more information

Credit Card/PayPal Donation Timeline

Here is a quick example of the general process when it comes to disbursing donation to nonprofits outside the U.S.

• You made your credit card/PayPal donation in January
• Your donation will be queued for disbursement, expected to be sent in mid-February
• If the nonprofit is not yet registered with their recipient information (contact and bank details), they will be invited by the Nonprofit team to complete their registration via email
• Once the nonprofit completes their registration and their information is verified, your donation will be queued to be sent 
• Your donation is sent to the nonprofit via wire

To summarize, if you made a donation via credit card/PayPal in January, and your nonprofit is registered with their bank details at Bright Funds, then your donation is expected to be sent in mid-February via wire.

Possible delays

If you made a donation in January, and your nonprofit is NOT registered with their bank details at Bright Funds, then your donation may be delayed for disbursement until your nonprofit verifies their recipient information.

Please encourage your nonprofit to register ahead of time on Bright Network so they can submit their recipient information, which will be verified by our Nonprofit team.

Donor information

When funds are sent, Nonprofits will also receive a donor report with donations through Bright Funds, sharing donor information (if the donor opted) and the donation details.

Matching Donation Timeline

If your company offers matching, your matching gift typically takes two months to be disbursed to the nonprofit. Here are the timeline details for a match:

• Your match was submitted January. It is approved by your company before the end of January.

• The status of your match will change from "Awaiting Approval" to "Awaiting Transfer from your company"

• One the 1st of the following month, in this case February 1st, Bright Funds invoices your company for the matching funds.

• When the invoice is paid by your company (typically before the end of the month the invoice was received), the status of your donation will update to "Received by Bright Funds".

• You will then see a "Scheduled" status appear, meaning the funds will be queued for expected disbursement in the middle of the month after - in this example, mid-March.

• Bright Funds sends the donation to your nonprofit via wire. The status of your donation will then update to "Disbursed".

To summarize, a match requested in January would be expected to go out in mid-March, as along as the nonprofit has their recipient information verified with the Bright Funds Nonprofit team.

If you submitted a match request in January and your nonprofit is NOT registered with their bank details at Bright Funds, this may cause a delay in your donation being disbursed.

Encourage your nonprofit to register their recipient details

Please encourage your nonprofit to register ahead of time on Bright Network so they can submit their recipient information, which will be verified by our Nonprofit team.

When funds are sent, Nonprofits will also receive a donor report with donations through Bright Funds, sharing donor information (if the donor opted) and the donation details.